Manual reviews are carried out by skilled members of our Compliance Team who review your documents and the selfie you submitted and make a determination of if your submitted documentation is sufficient. This process only occurs if our identity provider is unable to automatically verify your information.

This process can take from 1-3 business days. We may send you an email asking you to complete additional verification, such as address verification. If you're unable to submit this promptly, it may delay the speed of our verification.