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Holiday Support Times 24/25
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Written by Ben M
Updated over a year ago

We value our employees and we value giving them a healthy work-life balance, which is why we close our support between certain dates in order to give them a break.

We only operate a limited number of teams on the dates leading up to, on and the days after a holiday, so please ensure you leave yourself ample time to contact the necessary team before they go out of office.
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Our team are given all English, Scottish, Welsh and Northern Ireland Bank Holidays, which are detailed on the gov.uk website: https://www.gov.uk/bank-holidays

We substitute some bank holidays for different dates, so please look at our 2025 Bank Holidays to see which bank holidays we have substituted.

New Years 2024 🎊

28 Dec - Dec 30

The following teams will be available on the days leading up to New Years:

πŸ§‘β€βš–οΈ DMCA and Takedown Offices

βœ… Copyright Compliancy Offices

☎️ Support Team
πŸ’Έ Sales Team

Jan 1 - Jan 3, 2025

The following teams will be available on New Years Day and the days after New Years:

🚨 Emergency Callout Offices - available 24/7 for issues that are considered urgent
πŸ’Έ Sales Team

Easter 2025 πŸͺΊ

20 April

The following teams will be available on Easter Sunday:

🚨 Emergency Callout Offices - available 24/7 for issues that are considered urgent

πŸ’Έ Sales Team

Bank Holidays 2025

All teams will be available on 1 Dec - St Andrews Day, substituted for Jan 3, 2026

All teams will be available on 17 March - St Patricks Day, substituted for Dec 27, 2025

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