Otters employees will always contact you from an @useotters.com email address, and will always opt for delivering notices, documents or any other important information over email.
Sometimes, if we're really struggling to get into contact with you, we will use external methods to contact you and deliver documentation to you. Our official handles across social media are:
X: @otterscopyright
Instagram: @otterscopyright
Threads: @otterscopyright
We only have two official phone numbers:
🇬🇧 +44 1638 591704
🇺🇸 +1 (401) 416-5091
If in doubt, open a chat on our Intercom or send an email to [email protected] and we'll be able to verify if the individual you're talking to is an Otters employee.